Please note: All new enquiries and booking request forms will be contacted when we return to the office on Tuesday (April 2nd) due to the Easter Bank Holiday weekend..

Professional New Build Snagging Surveys in Suffolk, Norfolk, Kent, Essex & Cambridge at Affordable Rates

Professional New Build Snagging Surveys in at Affordable Rates

Acuro Snagging are an independent professional snagging company that are here to help new-build homeowners throughout East Anglia. We find on average 150+ defects when inspecting new build homes – that is 130 more than the average homeowner. 

5 Star
Rated Service

Fully Insured
& Accredited


Award Winning professional inspectors


- £25 off the advertised price on our Bronze & Silver Snagging Surveys
- £50 off the advertised price on all Apartment Surveys

About Us

Acuro Snagging offer the most professional snagging survey experience possible for our clients across East Anglia.
We specialise in providing comprehensive snagging surveys for new build homeowners. Popular areas include Essex, Suffolk, Norfolk, Cambridge, and Kent to name a few.
Our snagging reports are designed to achieve a hassle free snagging experience between our clients and property developers, with photographic evidence, detailed descriptions and standards included, to ensure defects are clear for the developer to action. All of our snagging reports can be passed onto building developers to rectify any defects raised as part of their two-year warranty.

We are Affiliate Members of the Chartered Association of Building Engineers & Technical members of the Residential Property Surveyors Association, so you can rest assured that your property is in good hands.

What Services Do We Offer?

We pride ourselves in providing a customer friendly, professional snagging service, with the client’s best interests at the forefront of what we do. Following on from one of our snagging surveys, all of our reports are user friendly and are distributed to our clients. Our snagging reports are designed with photographic evidence and detailed descriptions to ensure defects are clear for the developer to action. All of our snagging reports can be passed onto building developers to rectify any defects raised as part of their two-year warranty.

Our goal is for our clients to feel confident that any major defects within their home are identified or just to provide some peace of mind so they can go ahead and enjoy their new home without worry!

Why Choose Us?

At Acuro Snagging, our team endeavour to achieve the best for our customers’ biggest investment.

With passionate, experienced, and award-winning snagging professionals carrying out our surveys and a dedicated quality control team to provide accurate and comprehensive reports, we can rest easy knowing we have helped our customers gain the home that they deserve.

We find an average of per survey

We find an average of 150+ defects per survey

Our Snagging Service - What's Included?

Our snagging survey service is one of the most thorough and comprehensive on the market and covers all aspects of your home including any landscaped areas and any outbuildings such as garages or carports.

We can also provide a thermal imaging service with our surveys*. We like to provide this service as we believe that this is imperative when snagging any new build property. This is because of the benefits that thermal imaging can provide as it is perfect for identifying cold bridging, insulation voids, poor installation or faulty window/door sets and is key in ensuring that the heating system is running efficiently.

 Other important aspects of the home are also checked during our surveys which include plumbing and electrics, insulation, safety compliance and much more.  We like to leave all of our clients after any survey, feeling confident in what has been covered, what has been logged with sufficient evidence, and we will be sure to leave no stone unturned. By identifying any major or minor issues early on within the builder’s two-year warranty period, this will save you a lot of trouble and any disappointments in the long run!  We have listed some brief examples of what can be expected to be checked during our snagging surveys below.

*Please Note – our Thermal Imaging Scan and drone survey are included free of charge when purchasing a Snagging Service and are offered subject to suitable weather conditions.

Affordable & Fully Insured

We offer affordable rates for our snagging services when compared to our competitors and are a fully insured limited company.

Raising New-Build Standards

Our snagging inspectors have worked and won awards with various new build home warranty providers such as the NHBC & Premier Guarantee.

5 Star Customer Satisfaction

We are proud to say that our previous customers have rated our services highly and would recommend our services to others.

Quality Control

We have our own in house dedicated quality control team, ensuring we produce the most accurate and comprehensive reports for our customers.

Professional Trusted Inspectors

We are Affiliate Members of the Chartered Association of Building Engineers & Techincal Members of the Residential Property Surveyors Association, so you can rest assured that your property is in good hands.

Comprehensive Snagging Reports

Our reports are one of the most comprehensive on the market in the UK and can include thermal imaging & drone roof inspections.

Our Customer Reviews

Acuro Snagging
Based on 106 reviews
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10:53 11 Apr 24
Perfect service. Highly recommended!
Anthony KAnthony K
16:33 13 Mar 24
Excellent professional service. Jake and Marc were extremely thorough in their inspection and uncovered quite a number of issues in our new build.We commissioned Acuro to conduct the platinum survey 1 day after completion as we wanted to get the snagging list sent to the developer as soon as possible to allow time for rectification.Communication was excellent throughout. Our new build was particularly complex and therefore required almost 2 days of work. Jake and Marc kept us informed of the progress of the report and Jake called to explain the issues in a way that we could understand (not being familiar with construction/NHBC standards etc.)The report was very detailed with clear pictures marked to show where the issues were and these were also categorized into High, Medium, Low to better understand areas of focus. Would definitely recommend them. Definitely recommend the investment as better to know the issues early on for the developer to address.
Warren MartinWarren Martin
06:29 06 Mar 24
Excellent, professional service, really helped us get builder snags corrected. Highly recommend.
Bishnu panigrahiBishnu panigrahi
18:42 28 Feb 24
Jake and Mark have been amazing. They do a thorough job snagging each and every corner of the property. I am pleased with their service
Katie WebbKatie Webb
16:28 28 Feb 24
I wish there were more stars to give here.I was hesitant to book a snagging survey on our new build because given the NHBC sign-off, I assumed it would be finished to a good standard.Looking at the prices it felt like a lot of money, but after speaking to Jake he was able to talk through the options and I chose the Gold Survey.I want to be clear, this survey was worth every single penny we paid for it.Brilliant customer service from start to finish. Jake and Marc were here ALL day and thats not an exaggeration.They were so thorough and the report layout was clear and easy to follow.This survey has saved us thousands in repair costs, possibly into tens of thousands by the time everything is rectified.If you are on the fence about booking a survey through this company, dont be, go ahead and book and you will not be disappointed with the service and quality.
Abigael AremuAbigael Aremu
09:13 20 Feb 24
Great service from Acuro Group – from booking, to the survey itself and then the final report which was very detailed, yet easy to comprehend.
karen howekaren howe
17:11 26 Jan 24
I would highly recommend. They went above and beyond my expectations. I only wish I had known about them two years ago when I moved into my new home. Fabulous service.Thank you so very much 👍
00:57 29 Nov 23
Absolutely brilliant and highly professional job! I was initially uncertain about arranging a snagging survey after the completion, but I’m truly glad I did. Marc and Jake did an amazing job—thank you both for your fantastic work!
Mary MassoudMary Massoud
12:56 16 Nov 23
Marc and Jake did a fantastic job. They have an incredible eye for details, in fact I would say exceptional. The report was professional, comprehensive, clear and cross references industry standards.From the initial contact to the final report you could not ask for better. Highly recommendedMany thanks – Mary
Rebecca JoscelyneRebecca Joscelyne
09:40 03 Nov 23
Very late making the review but – we were very happy with the service provided by Acuro with our snagging survey. Jake took his time to make sure he’d covered everything he could, with quite a few things highlighted that were high importance for us to get resolved with the new build company. They were also able to fit us in at quite short notice and managed to get us our report in time which we were extremely grateful for. Would definitely recommend them.
15:23 21 Sep 23
Very professional service- highly recommended! Jake was an absolute pleasure & very personable. Our snagging report was thorough & clearly articulated. Would utilise their services again
sandra arissandra aris
15:44 21 Jul 23
They do exactly what they say they will do. Amazing service. If I buy another house, will deffo bring them in to go over with a fine comb. Thank you
Artur DybaśArtur Dybaś
12:23 20 Jul 23
I highly recommend the Acuro Snaging Comapny , very professional service
Lynn GriffithsLynn Griffiths
12:27 28 Jun 23
Great professional service provided by the Team at Acuro. The report was very comprehensive and professionally set out. Highly recommend.
Jane JaquesJane Jaques
14:22 23 Jun 23
Amazing company very thorough work provided and a detailed report with set guidelines. Thank you 🙏🏻
Matthew CrawtMatthew Crawt
09:43 21 Jun 23
Brilliant experience from start to finish – Nici was responsive every time we had a question and Jake was amazing on the day itself. Highly recommend for snagging a new home – we received a detailed report (that we have been referencing ever since it was created). The Acuro team accommodated us throughout the process and continue to be helpful a few weeks after.
David BrockDavid Brock
17:55 20 May 23
Jake and Dean were both really nice and extremely thorough over the two days that they attended the property and we were thoroughly impressed with their report. If you’re in two minds about using Acuro, don’t be. They’re genuinely superb and I wouldn’t hesitate to turn to them again if I needed to snag another house.
Ellis SmithEllis Smith
17:29 10 May 23
Recently had a snagging inspection by Acuro Snagging and I gotta say, super impressed! Jake handled my inspection and he was top-notch. He was punctual and spent the day thoroughly examining every corner of the house. The cost? Surprisingly affordable for the work done. As someone not in construction, I knew basic new build standards, but not the nitty-gritty details. Acuro’s comprehensive report had all the info I needed to talk to my home builder and get issues fixed. If you’re buying a new build, snagging reports are a must, and Acuro Snagging’s the go-to. Jake was super knowledgeable and answered all my questions. Big thanks to Acuro Snagging and Jake!
Jason CharlesJason Charles
13:51 04 May 23
Exceptional Service & Unparalleled Attention to DetailI recently had the pleasure of working with Acuro Snagging Limited for a snagging report on my new home, and I cannot recommend them highly enough. Their team of professionals exhibited exceptional attention to detail, ensuring that no issue was left unnoticed. The report they provided was comprehensive, yet easy to understand, and they took the time to explain any aspects that required clarification.Acuro Snagging Limited’s commitment to customer satisfaction truly sets them apart from competitors. They maintained excellent communication throughout the entire process, making it a hassle-free experience. Thanks to their expertise, I’m confident that my builder can address all the identified issues promptly and efficiently.Without a doubt, Acuro Snagging Limited is the go-to snagging company for anyone in need of a thorough and reliable report. Five stars well deserved!
Adrian EmersonAdrian Emerson
08:40 10 Apr 23
Just had our new home snagged before reaching the 2 years warranty cut off period with the builder, and had Acuro Snagging Limited round. Wow what a professional service, not a stone unturned during the inspection, many items picked up that we didn’t even realise. They started at 0800 and finished by 5.30pm, yes all day, but worth every penny, the report was received within 48hrs and is very professionally written to enable us to handover to the builders. Big thank you to Jake, would highly recommend these to do your new home snags.
Monica MarquezMonica Marquez
14:03 27 Jan 23
We loved this company and the work they did, money well spent, we bought a new build house and they detected things that we would not have even considered to look at.Marc worked long hours to get the job done, being very methodic and with a great attention to detail, they had all the required equipment and went very thorough during the inspection even using drones.The resulting report was also amazing with each item very well explained, supporting images and even quoting the LABC specific guidelines.We have a lot to thank them and we would definitely recommended to anyone.
10:18 18 Jan 23
Brilliant service from Jake from start to finish. My new house was meticulously inspected & lots of problems were discovered, some serious. He must have spent about 13 hours at my property. The report itself was very comprehensive & well presented. Considering the time & effort he put into his work, I think Snagwise is excellent value for money.
Marie ColganMarie Colgan
21:12 04 Jan 23
I have nothing but praise for the service provided by Jake Wing at Snag Wise. He arrived promptly at 8am at was extremely courteous, providing me with an outline of what he would be doing. He expected to be at my property for 4/5 hours, however due to the number of issues stayed over 9 hours – despite it being his last working day before Christmas. The report we received was very comprehensive, providing detailed descriptions and photographic evidence throughout. The best £400 I have ever spent and would definitely recommend the use of Snag Wise.
Srikanth PatilSrikanth Patil
15:32 24 Dec 22
Jake was very professional arrived 5 minutes ahead of schedule and carried out a detailed inspection of our 3 bedroom house, he spent almost 10 hours to take look at every corner of the house and found so many issues which we never thought of such kind of issues. We are very happy with his service and the detailed report. If anyone looking for finding snags in their new built home we would definitely recommend Snagwise.
Zoe EdwardsZoe Edwards
22:28 06 Nov 22
Jake and Dave turned up exactly at the time arranged and got straight to work. Both were extremely professional and carried out a very thorough check of our new build. There was a lot of detail in the report they prepared for us and you can tell that they inspected the entire property thoroughly.Would highly recommend their services to anybody purchasing a new build property.
Laura GriggsLaura Griggs
20:33 06 Sep 22
Jake at Snagwise provides outstanding service, is open and honest, friendly and professional. He goes the extra mile and leaves no stone unturned. He explains the process throughout the inspection and provides a thorough, in-depth report with clear explanations of compliance errors and building regulation guidelines. He was also amazing with my very chatty children. A great company, don’t go anywhere else!

What's included?

Our snagging survey service is one of the most thorough and comprehensive on the market and here is what is included when booking our services. Our snagging inspections will cover all aspects of your home including any landscaped areas and any outbuildings such as garages or carports.

Alarm Systems

Fire Doors

Fire Stopping

Loft hatches

Party Walls


Consumer Units


Socket Testing



Door Bells

Extractor Fans

Meter Boxes


Roof Truss Fixing & Bracing

Insulation Requirements


Eaves Ventilation

Spandrel Panels


Party Walls & Gable Ends


Water Cylinders


Under Floor Systems

Hot & Cold Pipework

Waste Pipework

Soil Pipes

Sanitary Wear

Gas Hobs

Meter Boxes & Isolators

Windows & Doors

Drainage & Water Run Off

Block Paving

False Chimneys

Entrance Canopies

Roof Tiling & Thatching

Application of Sealants


Fascia’s & Soffits

Downpipes & Gutters


Windows & Doors

Brickwork, Mortar & Masonry 


False Chimneys

Entrance Canopies

Roof Tiling & Thatching

Application of Sealants


Fascia’s & Soffits

Downpipes & Gutters


Windows & Doors




Fire Safety

Trickle Vents


Windows & Doors


Underfloor Heating


Skirtings & Architraves


Internal Doors


Window Boards

Worktops & Upstands



Hobs & Hoods


Cupboard Doors


Toilets, Basins & Baths

Shower Trays & Enclosures

Shower Screens

Mastic & Tiling

Wall & Ceiling Tolerances

Cracks & Over fill

Plaster Board Joining


Level Checks




Window Boards





Internal Extraction

Gas Flues

Overrun Timer Checks

External Extraction Checks

Ventilation Checks

Level Checks


Quality Of Workmanship